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Faq

  • Can I customize my tour?
    Yes, of course! We will be  happy to  meet your requirements and help you to make your wishes come true. Contact us to enquire!
  • Who are the guides and the drivers?
    The staff of Askos Tours is composed by only professional guides and drivers. Guides have all an archaeological and historical background. Our transportation services are provided by professional and licensed drivers who will contribute to make your experiences a relaxing moment.
  • Can you help me organize my trip with hotel, restaurant and planning the itinerary?
    Yes of course! It will be a pleasure for us help you to realize your desires. Contact us to enquire!
  • What is the pick-up/drop off point for the tours?
    We use several meeting points which are described in the tours schedule. Pick up and drop off cab be set up at the Hotels, Train stations, Airports, Ports, or other meeting points previously arranged.
  • Which vehicle do you use for the tour?
    Our transportation services are provided by modern and comfortable vehicle such as Mercedes or Ford minivan, minibus or sedan. Vehicles are perfectly adequate on your necessity and have a large boot for your luggage.
  • How will I recognize my guide/driver?
    Our guide/driver will meet you at the agreed meeting point holding a sign with ASKOS TOURS written on the top.
  • What languages?
    All tours are operated in English and Italian. But we do some tours even in French, German, Spanish, Portuguese, Russian, Chinese and Japanese. You can see the tours languages tours in the tours description.
  • What is your cancellation policy?
    Our standard Cancellation Policy here!
  • What is your payment policy?                                                                                                                                                                                                                                           Our standard Payment Policy here!
  • I would like to write a review about my experience with you. Where should I do it?                                                                                                            Your feedback will help us to improve our future services so we will be happy to have our customers’ comments and suggestions on your web site (you will find the comments section on the web page of your tour), on our Tripadvisor page http://www.tripadvisor.com/Attraction_Review-g187786-d3400918-Reviews-Emiliano_Tufano_Pompeii_Private_Day_Tours-Pompeii_Province_of_Naples_Campania.html or Google page: https://search.google.com/local/writereview?placeid=ChIJ8Qy4abe8OxMRBV4896xqVX0

 

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