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Our policy

 

Force majeure

If the cancellation is a consequence of force majeure Askos S.r.l will refund the entire amount you have paid for your tour.

Force Majeure includes impersonal events such as war, civil insurrection, strikes, volcanoes, extreme weather, earthquake or natural disaster that makes it dangerous or impossible to safely undertake the tour. The determination of what constitutes ‘Force Majeure’ is at the discretion of Askos S.r.l.

If you are on a cruise ship and you have to cancel the tour due to rough sea conditions, you are not responsible for the cancellation of the tour; the money will not be lost: no penalty – 100% refund. If you paid only a deposit we will refund the amount paid, 100% refund of the deposit.

Please contact us if you have any questions about our cancellation policy. (mettere collegamento ipertesuale)

 

 


 

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